Integrations

EasyCRM connects to the channels where your customers live.

Call via VipTEL, receive messages from WhatsApp, Messenger, and Instagram, send email from your business account, and synchronise meetings with Google and Microsoft Calendar – all without leaving the CRM.

Get started free View pricing

All integrations

VipTEL telephony

Click-to-dial, incoming call pop-up, automatic CDR log.

WhatsApp Business

Two-way messaging via the Meta WABA Cloud API.

Facebook Messenger and Instagram

Page messages and Instagram DM in the unified inbox.

Send via Google Workspace / Microsoft 365, receive into inbox.

Calendar

Two-way sync with Google Calendar and Microsoft Outlook.

Mobile app

iOS and Android – offline CRM, inbox, quotations, telephony.

API and webhooks

REST API with 31 scopes + 11 HMAC webhook events.

Business registry

Autofill by registration number + risk warnings (debtors, distraint).

Live chat widget

Embeddable widget for your website – visitors become leads.

AI platform

AI chatbot from your knowledge base + AI assistant in the inbox (BYOK).

Communication channels

Messages from every channel in one shared inbox

Every customer message – whether it arrives via WhatsApp, Facebook Messenger, Instagram DM, or email – lands in the EasyCRM unified inbox and is shown directly on the contact record. Your team does not need to switch between apps: they write a reply inside the CRM and the message is sent through the right channel. The connection runs in real time through verified integrators – the Meta Graph API for social channels and OAuth for email providers.

WhatsApp Business (Meta WABA Cloud API) – including templates
Facebook Messenger – page messages via Meta Graph API
Instagram Direct Messages – same webhook as Messenger
Email – send via Google Workspace or Microsoft 365
Inbound email routes directly into the inbox
Live chat widget embedded on your website

Messenger & Instagram

VipTEL

Telephony and calls

Call directly from the CRM via VipTEL

EasyCRM is integrated with VipTEL – a Slovak IP telephony platform. Click a phone number on any contact card and the call is initiated on your desk phone or softphone. Every incoming call triggers an instant pop-up showing the caller name and last contact history. When the call ends, an automatic record – direction, date, duration – is linked to the correct contact. The integration also works in the mobile app: tapping a number launches the device dialler, and a post-call workflow appears when the call is over.

Click-to-dial from the contact card (web and mobile app)
Incoming call pop-up with caller name and history
Automatic call log (direction, duration, timestamp)
Log matched to the contact by phone number
Available from the Standard plan

● živý

Otvoriť kontakt Vytvoriť nový

02:34

Platform and developers

Calendar, mobile app, and REST API for your team

Connect EasyCRM with Google Calendar and Microsoft Outlook – activities and meetings sync in both directions. The mobile app (iOS and Android) works offline: the full CRM, inbox, and quotations are available on your phone even without a signal. Developers will appreciate the REST API with 31 permission scopes, a rate limit of 1,000 requests per minute, and 11 outbound webhook events signed with HMAC – giving you a clean way to connect EasyCRM to your own systems or web shop without manually copying data.

Two-way sync with Google Calendar
Two-way sync with Microsoft Outlook
Mobile app (iOS + Android) – offline, encrypted local database
REST API v1 – 31 scopes, cursor-paginated
Outbound webhooks – 11 events, HMAC-signed
Plugin framework for extending EasyCRM (Pro plan)

GET

offline

Why integrations matter

Less switching, more selling

All channels in one place – no more switching between apps
Customers get faster replies because the team sees the full history
Automatic call logs – nothing gets forgotten
Google and Microsoft calendar meetings flow into CRM activities
Mobile app works offline – stay productive anywhere
Developers connect their own systems via REST API and webhooks
Every plan includes at least email and web chat – no extra charge

Works with

Unified inbox Calls and telephony Pricing and plans

FAQ

Questions about EasyCRM integrations

: It depends on the integration. Email and the live chat widget are available on the Free plan. VipTEL telephony and the REST API require a Standard plan or above. Outbound webhooks and the plugin framework are exclusive to the Pro plan.
: No. EasyCRM does not currently support SMS or Viber. The available messaging channels are WhatsApp Business, Facebook Messenger, Instagram DM, and email.
: There is no direct plug-in (such as Shopify or WooCommerce). Custom integration is possible via the REST API and outbound webhooks – your developer can push orders, customers, or leads from your shop directly into EasyCRM.
: Yes. The EasyCRM mobile app (iOS and Android) supports click-to-dial, call logs, caller ID, and an incoming-call overlay. The call is initiated via the device's native dialler.
: No. The Google and Microsoft integrations cover email (sending and receiving) and calendar (two-way activity sync). Contact sync from Google Contacts or Outlook is not available.

Connect EasyCRM to the tools your team already knows

Create a free account View pricing