Calls and Telephony
Call with one click. Log every call automatically.
EasyCRM connects with VipTEL – your business phone system. Click any number and the call starts. The record appears on the contact card the moment you hang up.
Click-to-dial via VipTEL
Click a number, the call starts
Phone numbers in the CRM are live links – click and VipTEL dials for you. No browser extension needed, no manual dialling. Works for every contact and deal in your pipeline.
- Dial directly from the contact card
- Works for both inbound and outbound calls
- Integrates with your VipTEL PBX system
- No extra software required for your sales reps
Automatic call logging
Every call writes itself
When the call ends, EasyCRM stores the record – who called, when, for how long, and which contact it belongs to. Sales reps write nothing manually. Managers see the full team history without chasing reports.
- Automatic log entry on the matched CRM contact
- Direction (inbound / outbound), duration, and timestamp
- Number-to-contact matching happens instantly
- Full call history visible to the whole team
Pipeline and calls connected
See who needs a call next
Call history is visible directly on each deal in the pipeline. At a glance a manager can see which deal has had no contact for a week – and act before it goes cold.
- Calls linked to the relevant deal in the pipeline
- Team activity overview – who called and when
- Spot deals going quiet before they are lost
What you gain
Calls that never fall through the cracks
- Never forget who still needs a call
- No duplicate entries, no missing calls
- Your whole team works from one source of truth
- Managers see activity in real time
- VipTEL integration without an IT project
- Call history available in the web app and on mobile
FAQ
Questions about calling in EasyCRM
Try calling directly inside your CRM
Sign up for free and connect VipTEL to EasyCRM today.